Under 'Reason for return' above, please enter the number which corresponds to your reason for returning your product.
12 = I am not happy with the product, please refund | 13 = The wrong item was sent, please exchange | 16 = The wrong item was sent, please refund | 20 = The item is defective, please repair | 23 = The item is defective, please exchange | 26 = The item is defective, please refund